Delivery / Shipping Information

 

Orders placed before 12noon are sent out 1st class by Royal Mail same day, but this may be delayed,due to time of year, industrial action & stock levels. However, once your order has been accepted please allow 2-3 days for delivery. You should note that the carriage of the goods is not handled by The Knitting Gift Shop so we are unable to handle queries as to the status of their delivery to you. However, if your goods fail to arrive within 7 days of our accepting your order you should contact us by email at info@theknittinggiftshop.co.uk. We also offer a next working day delivery service via Royal Mail for orders placed before 11.00am and this service is fully trackable (next working day orders sent on a Friday will be delivered on a Monday). The next day courier service is not free for orders over £80.00. EU and Worldwide deliveries are sent by Royal Mail International Tracked & Signed. 

The prices quoted on the The Knitting Gift Shop website may vary from time to time and whilst we will make every effort to ensure that the information is current it may be that between receiving your order and us accepting it the price changes. In that event we will endeavour to contact you to see if you still wish us to process your order at the revised price. Alternatively, in our discretion we shall have the right not to accept your order but to cancel it.

If for any reason, having accepted your order by charging your card/debiting your account/cashing your cheque, we are unable to fulfil your order, we will notify you accordingly and arrange for a full refund of the purchase price of the goods that we were unable to supply to be given to you. You agree that The Knitting Gift Shop total liability and your remedies in such a case will be limited to payment of that refund. No interest shall in any event be payable on any amounts owing or re-paid. 

Delivery Costs

Up to £80 £3.95
Over £80 FREE
Guaranteed Next Working Day  £9.50
EU delivery (tracked) £12.00
Worldwide delivery (tracked)         £16.00